Supplemental IT
Your technology needs to be as flexible as your IT Team, so we developed our Supplemental support program. The Supplemental program allows you to customize your support and service needs directly related to your critical business services, all at a cost effective price.
Secure Network
A fully managed data backup and restore solution for the same or less than a capital purchase that you have to manage yourself.
Spend More Time Working
While most solutions require full backups periodically or in some cases daily, our solution only requires an initial full backup then from that point stores only incremental file changes. Saving you money in storage space, data transfer costs and server load.
Protected Business Information
Thanks to centralized management and monitoring by our NOC team, you can rest assured that your business data is safe and being handled by experts. Which means you can focus on your business.
Leverage Expertise
Since the solution takes backups in terms of changes, you will be able to recover files, even older revisions.
More about Supplemental IT Options
Individual service items that the IT department can select based on their needs, augmented by providing Monitoring, Support & Automation tools. Delivers value by increasing the effectiveness, efficiency, and scope of services delivered by the IT department. Simply work with us to determine what services make sense for you, and we’ll ensure that you have a solution tailored to your needs. You know your network better than anyone, so we put the decision and purchasing power in your hands!
ASP
- Leverage an enterprise-class remote monitoring, management, and automation platform to manage all your distributed infrustructure IT assets from a single console and deliver support to your end-users.
Managed Monitoring
- More than just software, our Managed Monitoring solution leverages our 24/7 Network Operations Center to investigate and triage issues, perform maintenance and escalate actionable items to your IT team.
Outsourced Helpdesk
- Our support desk is staffed 24/7 and ready to provide remote support to your end-users, letting you focus on critical IT management activities.
Project Support
- We can provide dedicated engineering support to assist with the planning implementation or support of a new product.
Custom Services
- Your business has unique IT requirements and we can customize a support solution that aligns with your business objectives and fully integrates with your existing IT department. Work with us to build the right solution for your business!